EMERGENCY CONSTRUCTION · DRAIN CLEANING

DRAINS CLEARED. EMERGENCIES HANDLED. 24/7.

KW Custom Service provides rapid-response drain cleaning, unclogging, and emergency construction repairs for residential and commercial properties.

24/7 ACTIVE DISPATCH • SERVING ALL AREAS
Live Job-Site Proof

Verified Field Operations

Field documentation from active worksites: trench excavation, heavy machinery deployments, and diagnostic camera inspections.

On-site trenching and pipe overhaul
Active Excavation

Trenching & Pipe Overhaul

Subsurface Main Replacement

Mini excavator equipment
Civil Fleet

Mini Excavator Equipment

Rapid Site Deployment

Drainage pipe inspection
CCTV Telemetry

Drainage Pipe Inspection

High-Definition Optical Scope

24/7Emergency DispatchReady for any crisis
FastResponse TimesOn-site in minutes
ExpertConstruction TechsCertified professionals
100%Safety CompliantLicensed & insured
02 · OUR SERVICESCONSTRUCTION & DRAINAGE

DRAINAGE SOLUTIONS & CONSTRUCTION

Professional emergency drain cleaning and drainage construction for residential and commercial properties.

Emergency drain technician clearing a main line blockage
SVC-01
24/7 rapid response dispatch

Emergency Drain

Immediate intervention for basement floods, main line backups, and critical drainage failures. We arrive fast to stop damage.

24/7 Dispatch
Flood Mitigation
Rapid Backup Clearing
24/7 DISPATCHRequest Service
High-pressure hydro-jetting equipment in action
SVC-02
Hydro-jetting & debris removal

Drain Cleaning

Professional hydro-jetting to scour pipe walls, removing grease, scale, and root intrusion for long-term flow restoration.

Hydro-Jetting
Root Removal
Scale Scouring
24/7 DISPATCHRequest Service
Technician using mechanical auger to clear a drain
SVC-03
Precision mechanical clearing

Drain Unblocking

Expert mechanical snaking and auger services to clear stubborn clogs in sinks, toilets, and floor drains without pipe damage.

Mechanical Snaking
Fixture Clearing
Safe Pipe Handling
24/7 DISPATCHRequest Service
Residential drainage system inspection and repair
SVC-04
Home system maintenance

Residential Drainage

Comprehensive residential drainage solutions, from perimeter tile repair to interior stack maintenance and sump pump checks.

Perimeter Tile
Sump Pump Service
Stack Maintenance
24/7 DISPATCHRequest Service
Commercial drainage overhaul in an industrial facility
SVC-05
Industrial infrastructure care

Commercial Drainage

Heavy-duty drainage solutions for commercial facilities, restaurants, and industrial sites requiring high-capacity flow management.

High-Capacity Systems
Grease Trap Service
Industrial Flow
24/7 DISPATCHRequest Service
CCTV monitor showing clear pipe interior diagnostics
SVC-06
Diagnostic pipe imaging

Camera Inspection

High-definition CCTV pipe inspection to pinpoint cracks, collapses, or blockages, providing visual proof of your system's health.

HD CCTV Imaging
Collapse Detection
Visual Diagnostics
24/7 DISPATCHRequest Service

Need an emergency drain assessment?

Call 705-330-5517 for immediate dispatch or request a quote online.

Company ProfileKWCUSTOM // ONTARIO

Expert construction and drain cleaning services

Based in Ontario, KW Custom Service provides reliable drainage construction, emergency unclogging, and site restoration for residential and commercial properties.

EST.99
25+
Years Active
PRJ.SPEC
1k+
Projects Done
EMG.STD
24/7
Emergency
LOC.NET
10+
Service Area
Professional drain repair and construction site work
Field Operations
Emergency Dispatch Ready
CERTIFIED
Pro Equipment100% RELIABLE

KW CUSTOM CREDENTIALS

TRUSTED & CERTIFIED

Professional standards guaranteed
Licensed Pro

Licensed Contractor

Fully insured and licensed for all commercial and residential drainage construction projects.

BBB Accredited

BBB Accredited

Maintaining an A+ rating through consistent service quality and professional integrity since 1996.

WSIB Compliant

WSIB Compliant

Strict adherence to workplace safety standards ensuring full coverage and site protection.

TSSA Registered

TSSA Registered

Certified technical expertise for complex drainage systems and infrastructure restoration.

24/7 ACTIVE DISPATCH

DRAIN EMERGENCY? WE'RE ON OUR WAY.

KW Custom Service provides rapid, professional drain cleaning and construction repair for homes and businesses. We arrive fast to solve your crisis.

Emergency dispatch available 24/7 for all service areas.

ALWAYS ON

24/7 Dispatch

Mobile crews ready for immediate site deployment.

PRO TEAM

Expert Techs

Licensed drainage and construction specialists.

CERTIFIED

Safety First

Strict adherence to site safety and compliance.

03 · FIELD OPERATIONS RECORD

COMMERCIAL DRAINAGE OVERHAUL

Emergency civil drainage restoration and continuous line diversion for commercial property infrastructure.

LOG: KW-ONT-705
Heavy civil drain repair and hydro-excavation equipment on site
SITE PHOTO ARCHIVE // ACTIVE SECTOR
RESOLVED RECORD
CLIENT SECTOR:REGIONAL LOGISTICS TERMINAL|COLLAPSE SEVERITY: GRADE 5

Rapid deployment of continuous hydro-jet vacuum machinery with precision mechanical trench shoring allowed normal logistics transit while subterranean culvert reconstruction progressed uninterrupted.

DISPATCH DIAGNOSTICREF: 24/7-EMRG

HIGH-CAPACITY CIVIL MAIN RESTORATION

A high-volume main trunk failure threatened full loading bay shutdown. KW Custom Service dispatched certified operators within 45 minutes, deploying non-destructive hydro-vac excavation to avert structural slab cracking.

SCOPE
VERIFIED
320LF DEEP TRUNK COLLAPSE
High-density concrete infrastructure
METHOD
VERIFIED
TRENCHLESS HYDRO-EXCAVATION & CCTV PROBE
Zero structural surface compromise
DURATION
VERIFIED
14-HOUR CONTINUOUS DISPATCH
Full municipal line bypass maintained
ZERO DOWNTIME BYPASS
WSIB & SAFETY CERTIFIED
SURGICAL CCTV VERIFIED
KW CUSTOM SERVICE DRAINAGE DIVISION // PROVINCIAL STANDARDS APPLIED
CASE RECORD COMPLETE // ID #705-CW-320
Client Feedback

REAL WORK. REAL RESULTS.

Hear from homeowners and businesses who trusted our emergency drain and construction services when it mattered most.

5.0 Rating
View All Work
URGENT

"At 2 AM, my basement drain backed up. KW Custom Service arrived in under an hour. They were fast, clean, and professional. They saved my floors from total ruin."

Robert M.

HomeownerBarrie, ON

Emergency Drain RescueCompleted 2024
CRITICAL

"Our main line clogged during the lunch rush. The team used camera inspection to find the root cause instantly. They had us back in business by the dinner shift."

Sarah L.

Business OwnerOrillia, ON

Commercial DrainageCompleted 2023
EXPERT

"I had recurring blockages for years. KW Custom Service identified the tree root issue and fixed it permanently. No more clogs, no more stress. Highly recommended."

David P.

HomeownerMidland, ON

Pipe RepairCompleted 2024

24/7 Emergency Dispatch

We respond to your drain crisis day or night.

Fast Response Times

On-site arrival when you need us most.

Pro Drain Specialists

Certified techs with industrial equipment.

Need an emergency drain repair?

Call our dispatch team now for immediate assistance.

(705) 330-5517
Service Information

FREQUENTLY ASKED

Answers to common questions about our emergency drain services, construction capabilities, and pricing.

We prioritize emergency calls. Our dispatch team aims to have a technician on-site within 2 hours for critical basement flooding or sewage backups.

Next Steps:
Step 1: Call 705-330-5517 immediately for dispatch.
Step 2: Clear access to the main cleanout if possible.
Department: Emergency Dispatch TeamID: ITEM-1

Need Help Now?

Still have questions?

If you have an urgent drain emergency or need a custom construction quote, call us directly for immediate assistance.

REGIONAL DISPATCH FOOTPRINT
SIMCOE COUNTY & SURROUNDING

Emergency Coverage & Municipal Radius

Full 24/7 on-call dispatch for emergency unclogging, commercial hydro-jetting, and civil drainage excavation across all primary northern corridors.

24/7 ACTIVE DISPATCHRapid response crews standby
+
+
+
+
SYSTEM STATUS
Dispatch Telemetry
Real-time radius metrics
Immediate Radius

60 KM DIRECT

ZERO MOBILIZATION DELAY
Target Response

<45 MIN AVG

CRITICAL DISPATCH
Fleet Status

FULLY EQUIPPED

HYDRO-JET & CCTV
Outside Standard Perimeter?

We deploy specialized construction excavation units and industrial hydro-vac rigs for major municipal and commercial projects throughout Southern Ontario.

Inquire Specific Route
HOTLINE DISPATCHLIVE ON-CALL

Basement backup, pipe collapse, or parking lot drainage failure?

Call (705) 330-5517
Showing Verified Coverage
SECTOR: HIGHWAY 400 & CENTRAL SIMCOEBASE: ACTIVE RAPID FLEET

Barrie

Central Hub
Priority Rapid
Transit: 15-25 MIN
Dispatch

Innisfil

Simcoe South
Active Route
Transit: 20-30 MIN
Dispatch

Bradford West Gwillimbury

Simcoe South
Active Route
Transit: 30-40 MIN
Dispatch

Alliston / New Tecumseth

Simcoe West
Active Route
Transit: 30-45 MIN
Dispatch

Angus & Essa

Simcoe West
Priority Rapid
Transit: 25-35 MIN
Dispatch

Cookstown

Highway 400 Corridor
Active Route
Transit: 25-35 MIN
Dispatch
Need Immediate Field Assessment?

Our licensed technicians carry industrial camera crawlers, sectional cable machines, and high-pressure jetters directly in every vehicle.

Connect Dispatch Now
Transparent Pricing

Professional drainage rates

Clear, honest pricing for emergency drain cleaning, camera inspections, and construction repairs.

Drain Unclog
Standard
Fast, professional clearing for residential sinks, toilets, and main sewer lines.
$195– $450

Rates vary by site complexity.

Service includes:

Emergency dispatch
Hydro-jetting tech
Debris removal
System flow test
Site cleanup
Warranty included
Most Popular
Camera Inspect
High-definition CCTV pipe diagnostics to pinpoint blockages and structural damage.
$150– $350

Rates vary by site complexity.

Service includes:

HD video recording
Pipe depth tracking
Root intrusion check
Structural assessment
Digital report copy
Repair estimate
Expert consultation
Excavation
Heavy Duty
Full-scale trenching and pipe restoration for commercial and residential systems.
$300– $800

Rates vary by site complexity.

Service includes:

Site excavation
Pipe replacement
Backfill & grading
Safety compliance
TSSA registered
WSIB certified
Long-term warranty
Licensed & Insured
No hidden emergency fees
Need a quote? Call 705-330-5517
DISPATCH INTAKE PORTAL · REF-24/7

Request Immediate Emergency Service

Submit intake parameters below for priority dispatch of KW Custom licensed technicians and heavy drain diagnostic units across Central Ontario.

24/7 Live Dispatch Active
KW-CAD-01

Rapid deployment units equipped with mechanical rodders, optic CCTV, and high-volume hydro-jet apparatus ready for immediate station roll-out.

DIRECT HOTLINE:705-330-5517
STEP PROGRESSION1 OF 4
01

Property Type

SYS-SITE

Awaiting input…

02

Location Details

GPS-COORDS
03

Diagnostic Issue

TELEMETRY
04

Verification & Dispatch

PRIORITY-EXEC

Licensed civil & drain specialists. TSSA registered, WSIB compliant field operators.

++++
STEP 1 / 4

Property Type

DISPATCH-READY

Residential

Single/multi-family, basement drains

Commercial

Retail, restaurant, office grease & mains

Industrial

Heavy civil, warehouse, factory runoff

Municipal

Catch basins, civil lines, storm drains

Residential and commercial line trucks are standing by for central dispatch.
STANDBY PHASE
24/7 Active Dispatch
Fleet Response Ready

Immediate Field Contact & Operations

Direct telecommunications links for emergency drain unblocking, high-pressure hydro-jetting, and civil construction teams.

PRIORITY CHANNEL 01

Emergency Hotline

Under 60-Sec Answer

(705) 330-5517

Direct line to on-call drain mechanics and heavy excavation crew dispatch.

CHANNEL 02 · PLANS & SPECS

Technical Inquiries

Same-Day Review

dispatch@kwcustom.ca

Municipal plans, commercial utility scopes, CCTV diagnostics, and bids.

CHANNEL 03 · CENTRAL HUB

Operations Center

Field Fleet Hub

Simcoe County Corridor

Rapid dispatch radius: Barrie, Orillia, Midland, Collingwood, and Georgian Bay.

CHANNEL 04 · READINESS

Operating Windows

Zero Downtime

24/7/365 On-Duty

Continuous night and weekend emergency calls. Scheduled cameras from 7 AM.

Simcoe County WSIB Compliant & Licensed Construction Operations
Direct Inquiries Hotline: 705-330-5517